After your payment is verified, we start working on your order immediately.
It usually takes 1–3 business days to process and ship your order.
Once your order has shipped, you will receive a shipping confirmation email with your tracking number so you are always informed about your order’s whereabouts.
Once your order has shipped, you will immediately receive a confirmation email that includes a link to your personal tracking information, so you can stay informed about your order’s whereabouts at any time.
We offer a 30-day money-back guarantee.
If you aren’t 100% satisfied with your purchase, you can return any unused items hassle-free within 30 days of receipt.
Funds are returned to your original payment method or as store credit as soon as your items have arrived at our warehouse.
At NEXO, we believe a watch should reflect your style and confidence.
Our dedicated customer service team is always happy to help. Whether you need assistance with sizing, styling advice, or simply have a question, we’re here for you.
Feel free to contact us anytime using our contact form or send an email to support@nexowatch.com.















